Refund Policy

Refund Policy

Effective Date: 15-05-2025

Thank you for choosing IPTV Trends.

We are confident in the quality and reliability of our IPTV services. This Refund Policy explains the conditions under which refunds may be issued for IPTV Trends subscriptions.

Service Guarantee:
We guarantee uninterrupted access during your active subscription period. If your IPTV Trends service stops working due to a system-related issue on our end, we will provide a full service replacement, no questions asked.

Money-Back Guarantee

IPTV Trends offers a limited money-back guarantee based on the subscription plan selected:

  • 3-Month Subscription
    Eligible for a full refund within 7 days of the purchase date.
    After 7 days, the subscription becomes non-refundable.
  • 6-Month & 12-Month Subscriptions
    Eligible for a full refund within 14 days of the purchase date.
    After 14 days, these subscriptions become non-refundable.

Important Notice

  • The money-back guarantee applies only to the first-time purchase.
  • Renewals and upgrades are not covered under this refund policy.

Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Requests made after the applicable refund window (7 or 14 days)
  • Subscription renewals or extensions
  • Service issues caused by factors beyond our control, including:
    • Internet service provider (ISP) problems
    • Device incompatibility or limitations
    • User configuration errors
  • Account suspension due to violation of our Terms of Use

Requesting a Refund

To request a refund, please contact our support team within the applicable refund period:

Email: support@iptvtrends.pro

Please include:

  • Your order number
  • The email address used for purchase
  • A brief explanation of your refund request

Incomplete requests may delay processing.

Refund Processing

  • Refund requests are reviewed and processed within 48 hours of approval.
  • Approved refunds are issued to the original payment method used at checkout.
  • Processing times may vary depending on your payment provider or bank.

Contact Information

If you have any questions regarding this Refund Policy or your subscription, please contact us:

Website: https://iptvtrends.pro
Email: support@iptvtrends.pro